So what’s the deal with DirectBuy? Are you really buying direct? And what’s with charging consumers $4,900 for the privilege to buy direct? Stone Creek Furniture has been selling furniture direct to the public for over 19 years. And I mean, “direct.” Our customers pay the same prices that retailers would pay if they bought furniture wholesale from our factory. Then, they would mark it up and sell it in their stores. For years, over twenty five thousand valley residents have purchased Stone Creek Furniture and they keep coming back for more. Now that’s “direct!”
DirectBuy makes their customers pay a large membership fee and you have to sign on the spot or you can’t come back! Really? Talk about a hard sell. You mean you don’t even get an opportunity to go home and think about it?
Chris Fichera from Consumer Reports says, ” After the fee disclosure, we discovered that we had to sign up on the spot or never come back. We couldn’t bring DirectBuy’s “confidential” prices elsewhere to comparison-shop, the representatives said, because this would likely anger retailers who might then retaliate against the manufacturers by refusing to sell their merchandise.”
He adds ” Some DirectBuy members complained to us about poor customer service and long waits for merchandise. But since DirectBuy outlets are franchises, service varies by location.”
It all seems a little shady to me. Is it me, or is “Direct” Buy just another middleman? Actually, if they are a franchise operation, then they have TWO middlemen taking their cut. The only way to buy direct is by buying direct from the factory, period.
Stone Creek manufactures all of our furniture here in Phoenix. You could even come to our factory and see our production line. It’s fun to see the furniture being built. Stone Creek Furniture excels in hardwood home theater, home office, bedroom, dining room furniture and kitchen cabinets. Customers can come into anyone of our four valley locations and get free design services while choosing from an array of options like finish colors, trim and hardware. It truly is “furniture the way you want it” at factory direct prices. You can check out our furniture selection at www.stonecreekfurniture.com, and if you don’t see what you are looking for, we could probably build it for you.
Dean Moomey
